Our 14 days no quibble returns policy
If you are not happy with your purchase please let us know within 7 days, return the item in its original
condition within 14 days for a refund or exchange, returns or refunds for commissioned artworks are at the artists discretion, I will endeavor to do my best to ensure your complete satisfaction with your commissioned artwork
To be eligible for a return, your item must be in the same condition that you received it. when possible It must also be in the original packaging
Several types of goods are excluded from this returns policy
Non-returnable items:
- Gift cards/vouchers
- Personalized cards or gifts
- Some highly personalized commissioned art
Once your return is received we will send you an email to notify you that we have received your returned item,
the item will be checked and your refund will be processed, a credit will be applied to your credit card or original method of payment, within 5 days
All artworks are packed securely to arrive in perfect condition, in the unlikely event the parcel arrives damaged please retain the packaging, and contact us within 48 hrs so a claim can be made with the courier, you then have the choice of a full refund including delivery costs or an exchange
P&P is at buyers expense unless the artwork has been damaged in transit
To return your item, please contact us for the address to return the artwork
Please return using a tracked insured delivery service, we cannot be held responsible for goods lost or damaged when returned to us
Contact us if you have any questions about refunds and returns, thank you